At SOIN, we facilitate the adoption of disruptive technologies across your organization’s products, processes, and strategies, driving digital transformation that enhances engagement and better serves both your teams and customers. We position organizations to not only survive, but thrive in an environment where technology is the primary economic driver, strengthening their ability to compete with high impact. • Greater agility and responsiveness to changing markets • Improved quality of internal and external services • Increased efficiency and effectiveness • Enhanced capacity for innovation Technology drives the need for digital transformation while supporting the digitalization of your organization. << MOBILE - RPA - CLOUD - IOT - BLOCKCHAIN - AI >> Why is SOIN your best ally for digital transformation? Success in digital transformation starts with experience and the ability to articulate both current and emerging technologies in support of organizational goals. Since 1986, SOIN has combined vision, capability, and experience to transform realities by integrating and developing cutting-edge technology.

Tapp is a loyalty platform that enables businesses to better understand their customers by collecting valuable information through the application. This information makes it possible to create and maintain relationships between businesses and their customers through digital dynamics, indicators, and data analysis that support strategic decision-making and enhance the profitability of affiliated merchants. Tapp has positioned itself among major retailers in Costa Rica, with more than 750 000 users. Focused on building strong relationships between businesses and customers, Tapp has successfully expanded to other countries in the region and has established itself as the most dynamic, analytical, creative, and interactive loyalty platform in the market. Its success as an application has led us to offer our solution as a white-label product, accelerating large enterprises in their journey within the new data economy.

We are an enterprise resource planning (ERP) platform focused on solving operational needs in an integrated manner, primarily those related to planning, financial and accounting processes, and payroll and human resources, serving both the public and private sectors. With this powerful business-rules-based solution, which incorporates industry best practices, our clients have simplified their operations and made more efficient use of their material and human resource investments. Our ERP is supported by a fully web-based architecture, with preconfigured processes ready to be implemented and parameterized, allowing it to adapt agilely to multiple organizational environments. It features multiple presentation layers, built-in digital signature integration as part of the product, and a mobile application with user-specific functionalities. Additionally, it incorporates Costa Rican legislation and applicable international regulations, integrating with various government entities such as Merlink-SICOP, banks, the Costa Rican Social Security Fund, and the Office of the Comptroller General of the Republic, among others.

We are experts in the implementation, integration, and sustainability of solutions that ensure value delivery throughout the entire process lifecycle. To achieve this, we maintain continuously evolving business alliances with industry leaders such as Oracle, SAP, Digital Route, and Subex. Our team of experts is certified in world-class solutions and technologies, as well as in standards and methodologies for the project management, operation, and maintenance of telecommunications systems. Specialized in OSS/BSS, we cover corrective and evolutionary maintenance of the application layer, as well as the operation, administration, support, and monitoring of your infrastructure. We work with first-class solutions such as CRM, SOA, Oracle Convergent Billing systems, Digital Route’s online rating and Mediation Zone, and Subex interconnection solutions, among others. In telecommunications, we help our clients grow their businesses globally through innovation and continuous improvement of the user experience, adding sustained value to their operations.

We are SOIN Health: where innovation finds its way toward smarter, patient-centered healthcare We are proud to be pioneers in technological solutions for the healthcare sector. Our commitment is clear: to deliver cutting-edge solutions that address the specific needs of our valued healthcare clients. From mobile solutions that improve efficiency across various medical fields, to enterprise medical imaging management projects that revolutionize how critical information is administered and accessed, our passionate team is dedicated to integrating the most advanced technologies from around the world. The result? We enable clinical decision-making through decision-support tools, provide real-time tracking with location systems, and ensure hospital traceability through next-generation solutions. But that’s not all. At SOIN Health, we are also proud of our commitment to the community. We have worked closely with local governments to implement national platforms addressing critical needs, rom health records to advanced epidemiological systems that demonstrated their effectiveness during the fight against the COVID-19 pandemic. Ultimately, at SOIN Health we are delighted to be your ally in the pursuit of a healthier and more technologically advanced future. Together, we are transforming healthcare into a more connected, informed, and innovative experience.

In Business Intelligence, we specialize in solutions that enhance our clients’ businesses. Through experience and knowledge of best practices in analytics and information discovery techniques, we ensure success in the development of data analysis solutions using a wide range of technologies, architectures, and services. Data Management: Through end-to-end data and information management, we perform extraction, transformation, quality control, enrichment, and data governance using diverse platforms and solutions. Data Exploitation: Through data exploitation, we deliver self-service analytics, advanced analytics, Data Discovery, embedded reporting within applications, and reporting integrated into Mobile applications. We support our clients’ operational, commercial, and strategic management with forecasting solutions, predictive models, machine learning, and targeted marketing. We firmly believe that the power of any company lies in its own data, transformed into high-quality information available for decision-making in the right format, time, and opportunity. We convert data into trends and behaviors, providing broader market visibility and enabling our clients to design and implement far more effective strategies.

At SOIN, we prioritize the quality of both, our software products and those of our clients. In QA, we have a highly specialized professional team with the accumulated experience of hundreds of certified products. SOIN has been an ISTQB® Silver Partner since 2017. The consistent application of best practices and quality assurance and control methodologies ensure high levels of reliability in the final products and minimizes the risk of failure in production environments. Our experience allows us to design and apply testing strategies tailored to the specific needs of each case. Using an agile approach, we design and execute functional and non-functional tests (performance, usability, and accessibility) across all levels, regardless of the application platform. Through test automation, our certification processes are executed quickly, repeatedly, and reliably, delivering consistent results while improving time and cost efficiency. We are passionate about excellence and proud to provide our clients with confidence and certainty in the quality of their products as they move forward on their digital transformation and innovation journey.

In Outsourcing, we are experts in providing solutions and resources to our clients in an agile manner with unbeatable response times, becoming strategic allies within production lines and internal business processes. Managed Manpower Managed manpower is used when an organization requires an employee with specific skills only for a defined period or for a specific project. We provide IT experts or software developers who possess the required competencies and deliver their services without the additional burden of personnel management or the implications of permanent hiring. Depending on the needs, this form of cooperation may last only a few months or even several years. By using this model, savings are achieved both economically and organizationally. Our clients gain an experienced and reliable professional without direct hiring, avoiding the costly and complex recruitment process, training, and legal risks associated with having permanent employees on payroll. Software Factories We offer enterprise services consisting of system development processes based on agile methodologies, focused on increasing productivity. This approach guarantees clients a customized tool delivered quickly. Each system is created to meet the specific needs of users. We provide technical skills and process knowledge, deliver applications aligned with business needs, and offer full customization of requirements. We reduce time-to-market, mitigate project risks and costs, and promote innovation and customer satisfaction. QA and Software Testing We enhance the quality of your software products by integrating our Quality Assurance and Quality Control talent with the potential of your software development team: • Test strategy design and implementation. • QA/QC of requirements. • Test protocol and test case design. • Functional testing. • Non-functional testing. • Test automation. • Web QA / Mobile QA. Process Automation We accelerate your organization’s digital transformation through Robotic Process Automation (RPA). We can advise you on: • Identification of automation opportunities and success criteria. • Design, coding, and implementation of solutions based on best practices and cutting-edge technology. • Monitoring and continuous improvement of RPA solutions.